AI for Customers
Use AI to help your users find what they need, get guidance on their scenarios, and have access to 24/7 troubleshooting help.
Ingest your content
Ingest all of your customer-facing content with our out-of-box data connectors and content scrapers.
Supported Sources
- Technical docs (Docusaurus, ReadMe, GitBook, Fumadocs, Mintlify, etc.)
- Help center and FAQs
- Website and blogs
- GitHub
- Community threads (Slack, Discord, and Discourse)
- Open API and GraphQL API specs
- Knowledge Bases (Notion, Confluence, Sharepoint, etc.)
- PDF, Markdown, CSV, and other files
- YouTube & other video sources
Choose your UI
Pick the UI components you'd like to add to your marketing site, docs, help center, or app.
Using the @inkeep/cxkit-js library.
Chat Button
Add a floating Ask AI chat button to any site or app.
Search Bar
Add to your docs or marketing site.
Custom Trigger
Use your own button or UI element to trigger the assistant UI.
Intelligent Form
Integrate an intelligent form to deflect new tickets.
In-Page Chat
Embed the chat directly in a dedicated standalone page.
In-Page Search
Embed a search UI directly on a dedicated page.
Sidebar Chat
Embed the chat in a sidebar on the left or right side of the page.
Using the @inkeep/cxkit-react library.
Chat Button
Add a floating Ask AI chat button to any site or app.
Search Bar
Add to your docs or marketing site.
Custom Trigger
Use your own button or UI element to trigger the assistant UI.
Intelligent Form
Integrate an intelligent form to deflect new tickets.
In-Page Chat
Embed the chat directly in a dedicated standalone page.
In-Page Search
Embed a search UI directly on a dedicated page.
Sidebar Chat
Embed the chat in a sidebar on the left or right side of the page.
Add to your site
Follow a quickstart for your platform:
- Docusaurus
- GitBook
- ReadMe
- Fumadocs
- Mintlify
- Next.js
- Webflow
- Zendesk
- HelpScout
- Discourse
- Framer
- WordPress
- Astro
- Gatsby
- Remix
- Nextra
- VitePress
- VuePress
- Document360
- Redocly
- Sphinx
- Hugo
- Bettermode
- MkDocs
- Google Tag Manager
Add to Slack or Discord
Add an ✨ask-ai channel or @Ask AI bot to:
Monitor
Use our dashboard to monitor usage and close the feedback loop.
AI Reports
Get actionable reports on specific gaps in your documentation and monitor trending topics.
Usage Analytics
View all conversations and track thumbs up, down, and other stats.
Tools and Actions
Add dynamic logic to your AI assistant.
Tools
Define custom functions available to the assistant.
Actions
Create support tickets, transfer to live chat, or book a sales call.
AI APIs
Use our AI API to create custom experiences, including copilots or agents that can take product-specific actions ("tools") or be used in workflow automation tasks like form-filling. All powered with context about your product.
Get started
Ready to use AI to improve your self-serve search and support experiences? Try Inkeep on your content or Schedule a call.