IntegrationsHelpscout
Add Chat Button to Help Scout
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Integrate Inkeep's chat button into your Help Scout knowledge base for real-time user assistance.
What is Help Scout
Help Scout is a customer service solution for handling support tickets.
Get an API key
Follow these steps to create an API key for your web assistant.
Connect the script
- Click the Manage dropdown in the top bar, then select Docs
- Select the knowledge base you would like to add the widget to
- Click Custom Code in the left sidebar
In the Insert <head>
Code section, copy and paste the code below:
Initialize the widget
Next, in the same section, paste the following code:
Save custom code
Click on the Save button. Navigate to your help center to make sure the widget is installed correctly.
For a full list of customizations, check out the Chat Button documentation.
Positioning
We support customization of styles via custom css in baseSettings, you can style "Ask AI" button by targetting it's class as so:
You can find more information in the Custom Styles documentation.