Pricing

We aim to account for your expected usage in the pricing we quote you. If you're using a self-serve plan and your usage exceeds typical usage patterns, we'll communicate with your team to find pricing that makes sense for your scenario. Note that we monitor usage patterns to ensure fair use and maintain service quality for all customers.

While we don't have a free tier, we do offer a free demo on your own content. To get one schedule a call. Our team will have a sandbox prepared for you powered by your public content, in addition to reviewing your use case and answering any questions. Our team will provide that sandbox as a sharable link after the call, and with it you can try out the UI components and chat service against your own content without creating an account or providing a payment method. The sandbox will be available for 30 days after the call.

To get access to the full platform, including the dashboard, analytics, AI assistant for Slack, and other features, we'll work with you to scope a pilot for your use case.

A "search" refers to a traditional search query -- a user enters a few words or a phrase, and Inkeep returns a list of relevant documents. Our search service is available if you (optionally) use our Search Bar component or via our API. Unlimited searches are included in any plan.

Our AI search is powered by proprietary neural net and lexical search algorithms that deliver fast, highly relevant out of the box search results without any tuning. Our AI search is part of our "RAG" system we use to feed relevant content to large language models to power our "Ask AI" chat experience.

We use a variety of mechanisms to protect our service against malicious or miscellaneous usage. For example, we set dynamic IP-level or organization-level throttling to prevent against volume-based attacks. Further, we smartly detect if there is a surge of questions that seem out of the ordinary from your company's typically usage patterns. We strive to mitigate against these attack vectors and have not yet had downtime or cost issues related to malicious usage. If you're particularly keen on enforcing your protection mechanisms, we can work with you to add authentication, add a CAPTCHA service, send usage through your own proxy, or in general find a solution that meets your requirements.

By default, the terms of all of our plans ask that customers keep the Inkeep branding in our UI components. If you require a white labeled solution, it can be offered as an add-on to enterprise plans.

We don't currently offer a free tier for open source projects.

We do not currently support multi-tenant or reseller/vendor scenarios.

Log in to the Inkeep Dashboard and navigate to the Billing tab underneath Organization. Click on the Manage Billing button which will take you to the Stripe subscription management page.

In some cases, if you signed up with specific promotions or you have an Enterprise agreement with Inkeep, Stripe billing management may not be available. For those cases, please email billing@inkeep.com.

Note: We're always on the look out for feedback and insights shared with us so we can take it into consideration as we build our roadmap. Please do feel free to share any feedback you have on how Inkeep did or did not fit your scenario.