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IntegrationsWordpress

Add Chat Button to WordPress

Learn how to integrate Inkeep's chat button into your WordPress site for real-time user assistance and enhanced customer support.

What is WordPress

WordPress popular content management system (CMS) designed for creating and managing websites.

Get an API key

Follow these steps to create an API key for your web integration.

Install custom code plugin

This plugin is required to add custom code in order to create a widget.

  1. Open WordPress admin panel
  2. Select the Plugins tab
  3. Open the Add New Plugin section
  4. Install the Head & Footer Code plugin

Initialize the widget

Next, under the Tools tab open Head & Footer Code option. Add the code below to the HEAD Code section:

<script
  id="inkeep-script"
  type="module"
  src="https://cdn.jsdelivr.net/npm/@inkeep/cxkit-js@0.5/dist/embed.js"
  defer
></script>
<script defer>
  const inkeepScript = document.getElementById("inkeep-script");
 
  // configure and initialize the widget
  const addInkeepWidget = () => {
    const inkeepWidget = Inkeep.ChatButton({
      baseSettings: {
        apiKey: "INKEEP_API_KEY", // required
        primaryBrandColor: "#26D6FF", // your brand color, widget color scheme is derived from this
        organizationDisplayName: "Inkeep",
        // ...optional settings,
      },
      modalSettings: {
        // optional settings
      },
      searchSettings: {
        // optional settings
      },
      aiChatSettings: {
        // optional settings
        aiAssistantAvatar: "https://mydomain.com/mylogo", // use your own AI assistant avatar
        exampleQuestions: [
          "Example question 1?",
          "Example question 2?",
          "Example question 3?",
        ],
      },
    });
  };
 
  inkeepScript.addEventListener("load", () => {
    if (document.body) addInkeepWidget(); // initialize the widget
  });
</script>

Save custom code

Click on the Save Changes. Navigate to your web application to make sure the widget is installed correctly.

For a full list of customizations, check out the Chat Button documentation.

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