IntegrationsZendeskHelp center
Add Chat Button to Zendesk Help Center
Add Inkeep's chat button to your Zendesk Help Center.
What is Zendesk
Zendesk is a customer service solution for handling support tickets.
Get an API key
Follow these steps to create an API key for your web integration.
Connect the script
- Click the Zendesk Products in the top bar, then select Guide
- Navigate to Guide Admin
- Click Customize on the theme you want to edit
- Click Edit code. Which will open theme code editor
In the templates section, find the document_head.hbs
file and paste the code below:
Initialize the widget
Next, in the same file, paste the following code:
Save custom code
Click on the Publish button. Navigate to your web application to make sure the widget is installed correctly.
For a full list of customizations, check out the Chat Button documentation.