Missive

Overview

A Missive source allows Inkeep to ingest tickets from your Missive instance.

Setup Requirements

API Key

To create a Missive source, you will need an API key from your Missive account.

Getting Your API Key:

1. Go to your Missive preferences
2. Click the API tab
3. Click the Create a new token link
4. Copy the generated API token
5. Enter the API key when creating your Inkeep source

Plan Requirement: You need to be part of an organization subscribed to the Productive plan in order to generate API tokens.

Filtering

If would like certain ticket tags or statuses to be excluded from the source please contact the inkeep team through slack or email at sources@inkeep.com.