Open Source and Cloud Comparison
Copy page
Overview of what's available in the Open Source Framework and our Enterprise and Cloud Offerings
Overview
There are two options for how to build with Inkeep today:
- Open Source (Self-hosted): Free, community-supported version with core framework features
- Enterprise (Cloud or Self-hosted): Fully managed platform with out-of-box agents for common scenarios, advanced features, and dedicated support
With either option you can create agent-powered assistants, support bots, copilots, workflows, and more.
Detailed Comparison
Building Agents
| Feature | Open Source | Enterprise |
|---|---|---|
| No-Code Visual Builder | ✅ | ✅ |
| Agent Developer SDK (TypeScript) | ✅ | ✅ |
Core Framework
| Feature | Open Source | Enterprise |
|---|---|---|
| Take actions on any MCP Server, App, or API | ✅ | ✅ |
| Multi-agent Architecture | ✅ | ✅ |
| Agent Credential and Permissions Management | ✅ | ✅ |
| Agent Traces available in UI and OTEL | ✅ | ✅ |
| Talk to Agents via A2A, MCP, and Vercel AI SDK formats | ✅ | ✅ |
Talk to Your Agents (Out of the Box)
| Feature | Open Source | Enterprise |
|---|---|---|
| With Claude, ChatGPT, and Cursor | ✅ | ✅ |
| With out-of-box Slack and Discord apps | — | ✅ |
| With out-of-box Zendesk, Salesforce, and support integrations | — | ✅ |
Building Agent UIs
| Feature | Open Source | Enterprise |
|---|---|---|
| Agent Messages with custom UIs (forms, cards, etc.) | ✅ | ✅ |
| Custom UIs using Vercel AI SDK format | ✅ | ✅ |
| Out-of-box Chat Components (React) | ✅ | ✅ |
| Out-of-box Chat Components (JavaScript) | — | ✅ |
Data Connectors
| Feature | Open Source | Enterprise |
|---|---|---|
| Real-time fetch from databases, APIs, and the web | ✅ | ✅ |
| Automated Ingestion of public sources (docs, help center, etc.) | — | ✅ |
| Automated Ingestion of private sources (Notion, Confluence, etc.) | — | ✅ |
| Optimized Retrieval and Search (Managed RAG) | — | ✅ |
Insights & Analytics
| Feature | Open Source | Enterprise |
|---|---|---|
| AI Reports on Knowledge Gaps | — | ✅ |
| AI Reports on Product Feature Gaps | — | ✅ |
| Intelligent Audits for Hallucinations, Accuracy and Performance | — | ✅ |
Managed, Optimized Agents
| Feature | Open Source | Enterprise |
|---|---|---|
| AI Product Expert - Knows everything about product | — | ✅ |
| AI Support Copilot - Collaborates with your support team | — | ✅ |
| AI Docs Writer - Updates docs from support tickets or product updates | — | ✅ |
| AI Marketing Writer - Analyzes user questions and creates relevant blog posts | — | ✅ |
Authentication and Authorization
| Feature | Open Source | Enterprise |
|---|---|---|
| Single Sign-on | Bring your own | ✅ |
| Role-Based Access Control | Bring your own | ✅ |
| Audit Logs | Bring your own | ✅ |
Security
| Feature | Open Source | Enterprise |
|---|---|---|
| PII Removal | — | ✅ |
| Uptime and Support SLAs | — | ✅ |
| SOC II Type II and Pentest Reports | — | ✅ |
| GDPR, HIPAA, DPA, and Infosec Reviews | — | ✅ |
Deployment
| Feature | Open Source | Enterprise |
|---|---|---|
| Hosting Types | Self-hosted | Cloud, Hybrid, or Self-Hosted |
| Support Type | Community | Dedicated Engineer |
Implementation Engineering Program
| Feature | Open Source | Enterprise |
|---|---|---|
| Dedicated Architect and Solutions Engineer | — | ✅ |
| 1:1 Office Hours and Trainings | — | ✅ |
| Structured Pilot | — | ✅ |
Summary
The Open Source edition provides all the core features needed to build and deploy powerful AI agents with multi-agent architecture, MCP support, and visual building tools. It's perfect for developers and teams who want to start building agents in code or no-code.
The Enterprise edition adds managed services, pre-built agents, advanced analytics, enterprise-grade security, and dedicated support. It's ideal for organizations that want to accelerate their AI agent deployment with a trusted partner and managed platform.