AI for Customers
Use AI to help your users find what they need, get scenario-specific guidance, and have access to 24/7 troubleshooting help.
Ingest your content
Ingest all of your customer-facing content with our out-of-box connectors and scrapers.
Supported Sources
- Technical docs (Docusaurus, ReadMe, GitBook, Mintlify, etc.)
- Help center and FAQs
- Website and blogs
- GitHub
- Community threads (Slack, Discord, and Discourse)
- Open API and GraphQL schemas
- PDF, Markdown, CSV, and other files
- YouTube & other video sources
- Knowledge Bases (Notion, Confluence, Sharepoint, etc.)
Add to your site
You can add the Inkeep UI components as React components or with a JavaScript snippet to any marketing site, docs, help center, or app.
Here are quickstarts for common platforms:
- Docusaurus
- GitBook
- ReadMe
- Fumadocs
- Mintlify
- Next.js
- Webflow
- Zendesk
- HelpScout
- Discourse
- Framer
- WordPress
- Astro
- Gatsby
- Remix
- Nextra
- VitePress
- VuePress
- Document360
- Redocly
- Sphinx
- Hugo
- Bettermode
- MkDocs
- Google Tag Manager
Add to Slack or Discord
Add an ✨ask-ai channel to:
Monitor
Use our dashboard to monitor usage and close the feedback loop.
AI Reports
Get actionable reports on specific gaps in your documentation and monitor trending topics.
Usage Analytics
View all conversations and track thumbs up, down, and other stats.
Tools and Actions
Add dynamic logic to your AI assistant.
Tools
Define custom functions available to the assistant.
Actions
Create support tickets, transfer to live chat, or book a sales call.
AI APIs
Use our AI API to create custom experiences, including copilots or agents that can take product-specific actions ("tools") or be used in workflow automation tasks like form-filling. All powered with context about your product.
Get started
Ready to use AI to improve your self-serve search and support experiences? Try Inkeep on your content or Schedule a call.