Analytics apiQueryConversations
Query Conversations
Authorization
Authorization
RequiredBearer <token>The API key for a Web integration. For more details, see authentication documentation
In: header
Authorization
RequiredBearer <token>The API key for an API integration. For more details, see authentication documentation
In: header
Request Body
application/json
RequiredNote: The maximum size of the request body is 2 MB.
select
array<ConversationsSelection>groupBy
array<ConversationsGroupBy>where
ConversationsFilterorderBy
array<Conversations OrderBy Schema>notes
stringNotes are not persisted, but may be useful for your debugging purposes
Maximum length:
80
Response Body
Response body for QueryConversations query endpoint
status
RequiredstringStatus of the response
Value in:
"ok"
data
RequiredobjectData object containing QueryConversations query results and pagination information
/**
* Response body for QueryConversations query endpoint
*/
export interface Response {
/**
* Status of the response
*/
status: "ok";
data: QueryConversationsResponseData;
}
/**
* Data object containing QueryConversations query results and pagination information
*/
export interface QueryConversationsResponseData {
result: ConversationsResultItem[];
/**
* Total number of results matching the query
*/
total: number;
/**
* Number of results per page
*/
pageSize: number;
/**
* Number of results in the current response
*/
count: number;
}
export interface ConversationsResultItem {
id?: string;
userMessageCount?: number;
organizationId?: string | null;
projectId?: string | null;
integrationId?: string | null;
firstMessageTime?: string;
type?: ("openai" | "support_ticket" | "support_copilot") | null;
/**
* A customizable collection of custom properties or attributes.
*/
properties?: {
[k: string]: unknown;
} | null;
/**
* A customizable collection of custom properties or attributes. Some properties have first class support for the Inkeep Portal or Widget and are noted in the description.
*/
userProperties?: {
/**
* The unique identifier for the user. This value is sent by the inkeep widget.
*/
id?: string | number | null;
/**
* The type of identification for the user. This value is sent by the inkeep widget.
*/
identificationType?: string | null;
/**
* The unique identifier for the user. This value is sent by the Inkeep Support Agent Copilot. This value is used to create the graphs on the Inkeep Portal.
*/
userId?: string | number | null;
/**
* The name of the support agent assigned to the user. This value is sent by the Inkeep Support Agent Copilot. This value is used to create the graphs on the Inkeep Portal.
*/
supportAgentName?: string | null;
[k: string]: unknown;
} | null;
sum?: number;
count?: number;
avg?: number;
min?: number;
max?: number;
id_hour?: string;
id_day?: string;
id_week?: string;
id_month?: string;
userMessageCount_hour?: string;
userMessageCount_day?: string;
userMessageCount_week?: string;
userMessageCount_month?: string;
organizationId_hour?: string;
organizationId_day?: string;
organizationId_week?: string;
organizationId_month?: string;
projectId_hour?: string;
projectId_day?: string;
projectId_week?: string;
projectId_month?: string;
integrationId_hour?: string;
integrationId_day?: string;
integrationId_week?: string;
integrationId_month?: string;
firstMessageTime_hour?: string;
firstMessageTime_day?: string;
firstMessageTime_week?: string;
firstMessageTime_month?: string;
type_hour?: string;
type_day?: string;
type_week?: string;
type_month?: string;
properties_hour?: string;
properties_day?: string;
properties_week?: string;
properties_month?: string;
userProperties_hour?: string;
userProperties_day?: string;
userProperties_week?: string;
userProperties_month?: string;
sum_id?: number;
sum_userMessageCount?: number;
sum_organizationId?: number;
sum_projectId?: number;
sum_integrationId?: number;
sum_firstMessageTime?: number;
sum_type?: number;
sum_properties?: number;
sum_userProperties?: number;
count_id?: number;
count_userMessageCount?: number;
count_organizationId?: number;
count_projectId?: number;
count_integrationId?: number;
count_firstMessageTime?: number;
count_type?: number;
count_properties?: number;
count_userProperties?: number;
avg_id?: number;
avg_userMessageCount?: number;
avg_organizationId?: number;
avg_projectId?: number;
avg_integrationId?: number;
avg_firstMessageTime?: number;
avg_type?: number;
avg_properties?: number;
avg_userProperties?: number;
min_id?: number;
min_userMessageCount?: number;
min_organizationId?: number;
min_projectId?: number;
min_integrationId?: number;
min_firstMessageTime?: number;
min_type?: number;
min_properties?: number;
min_userProperties?: number;
max_id?: number;
max_userMessageCount?: number;
max_organizationId?: number;
max_projectId?: number;
max_integrationId?: number;
max_firstMessageTime?: number;
max_type?: number;
max_properties?: number;
max_userProperties?: number;
"sum_properties.userId"?: number;
"sum_properties.supportAgentName"?: number;
"sum_userProperties.userId"?: number;
"sum_userProperties.supportAgentName"?: number;
"count_properties.userId"?: number;
"count_properties.supportAgentName"?: number;
"count_userProperties.userId"?: number;
"count_userProperties.supportAgentName"?: number;
"countDistinct_properties.userId"?: number;
"countDistinct_properties.supportAgentName"?: number;
"countDistinct_userProperties.userId"?: number;
"countDistinct_userProperties.supportAgentName"?: number;
"avg_properties.userId"?: number;
"avg_properties.supportAgentName"?: number;
"avg_userProperties.userId"?: number;
"avg_userProperties.supportAgentName"?: number;
"min_properties.userId"?: number;
"min_properties.supportAgentName"?: number;
"min_userProperties.userId"?: number;
"min_userProperties.supportAgentName"?: number;
"max_properties.userId"?: number;
"max_properties.supportAgentName"?: number;
"max_userProperties.userId"?: number;
"max_userProperties.supportAgentName"?: number;
"properties.userId"?: string | null;
"properties.supportAgentName"?: string | null;
"userProperties.userId"?: string | null;
"userProperties.supportAgentName"?: string | null;
}
curl -X POST "https://api.analytics.inkeep.com/query/conversations" \
-H "Authorization: Bearer <token>" \
-H "Content-Type: application/json" \
-d '{
"select": [
{
"type": "aggregation",
"aggregation": "sum",
"field": "id",
"path": [
"string"
]
}
],
"groupBy": [
{
"field": "id",
"path": [
"string"
],
"includeInSelect": true
}
],
"where": {
"condition": {
"field": "id",
"operator": "eq",
"value": "string"
}
},
"orderBy": [
{
"field": "id",
"direction": "asc"
}
],
"notes": "Count of support ticket conversations by integration"
}'
{
"status": "ok",
"data": {
"result": [
{
"id": "string",
"userMessageCount": 0,
"organizationId": "string",
"projectId": "string",
"integrationId": "string",
"firstMessageTime": "2019-08-24T14:15:22Z",
"type": "openai",
"properties": {},
"userProperties": {
"id": "string",
"identificationType": "COOKIED",
"userId": "string",
"supportAgentName": "string"
},
"sum": 0,
"count": 0,
"avg": 0,
"min": 0,
"max": 0,
"id_hour": "string",
"id_day": "string",
"id_week": "string",
"id_month": "string",
"userMessageCount_hour": "string",
"userMessageCount_day": "string",
"userMessageCount_week": "string",
"userMessageCount_month": "string",
"organizationId_hour": "string",
"organizationId_day": "string",
"organizationId_week": "string",
"organizationId_month": "string",
"projectId_hour": "string",
"projectId_day": "string",
"projectId_week": "string",
"projectId_month": "string",
"integrationId_hour": "string",
"integrationId_day": "string",
"integrationId_week": "string",
"integrationId_month": "string",
"firstMessageTime_hour": "string",
"firstMessageTime_day": "string",
"firstMessageTime_week": "string",
"firstMessageTime_month": "string",
"type_hour": "string",
"type_day": "string",
"type_week": "string",
"type_month": "string",
"properties_hour": "string",
"properties_day": "string",
"properties_week": "string",
"properties_month": "string",
"userProperties_hour": "string",
"userProperties_day": "string",
"userProperties_week": "string",
"userProperties_month": "string",
"sum_id": 0,
"sum_userMessageCount": 0,
"sum_organizationId": 0,
"sum_projectId": 0,
"sum_integrationId": 0,
"sum_firstMessageTime": 0,
"sum_type": 0,
"sum_properties": 0,
"sum_userProperties": 0,
"count_id": 0,
"count_userMessageCount": 0,
"count_organizationId": 0,
"count_projectId": 0,
"count_integrationId": 0,
"count_firstMessageTime": 0,
"count_type": 0,
"count_properties": 0,
"count_userProperties": 0,
"avg_id": 0,
"avg_userMessageCount": 0,
"avg_organizationId": 0,
"avg_projectId": 0,
"avg_integrationId": 0,
"avg_firstMessageTime": 0,
"avg_type": 0,
"avg_properties": 0,
"avg_userProperties": 0,
"min_id": 0,
"min_userMessageCount": 0,
"min_organizationId": 0,
"min_projectId": 0,
"min_integrationId": 0,
"min_firstMessageTime": 0,
"min_type": 0,
"min_properties": 0,
"min_userProperties": 0,
"max_id": 0,
"max_userMessageCount": 0,
"max_organizationId": 0,
"max_projectId": 0,
"max_integrationId": 0,
"max_firstMessageTime": 0,
"max_type": 0,
"max_properties": 0,
"max_userProperties": 0,
"sum_properties.userId": 0,
"sum_properties.supportAgentName": 0,
"sum_userProperties.userId": 0,
"sum_userProperties.supportAgentName": 0,
"count_properties.userId": 0,
"count_properties.supportAgentName": 0,
"count_userProperties.userId": 0,
"count_userProperties.supportAgentName": 0,
"countDistinct_properties.userId": 0,
"countDistinct_properties.supportAgentName": 0,
"countDistinct_userProperties.userId": 0,
"countDistinct_userProperties.supportAgentName": 0,
"avg_properties.userId": 0,
"avg_properties.supportAgentName": 0,
"avg_userProperties.userId": 0,
"avg_userProperties.supportAgentName": 0,
"min_properties.userId": 0,
"min_properties.supportAgentName": 0,
"min_userProperties.userId": 0,
"min_userProperties.supportAgentName": 0,
"max_properties.userId": 0,
"max_properties.supportAgentName": 0,
"max_userProperties.userId": 0,
"max_userProperties.supportAgentName": 0,
"properties.userId": "string",
"properties.supportAgentName": "string",
"userProperties.userId": "string",
"userProperties.supportAgentName": "string"
}
],
"total": 0,
"pageSize": 0,
"count": 0
}
}